Who are we?

Telopea Family Support is a service that reaches out to families experiencing crisis or facing issues that require support to overcome.

We use a holistic approach and aim to improve family well-being through practical, emotional and educational support.

Family workers meet with the parent, child or family to discuss their hopes for change and how this might happen.

Families may want to discuss issues such as:

• Managing stress
• Balancing parent needs and children’s needs
• Managing a new baby
• Conflict/Violence in the family
• Responding to anxiety & depression
• Separation and divorce
• Linking with other organisations

We journey with the family through these difficult times.

Telopea Family Support is auspiced by Telopea Family Resources Inc, and has DGR & PBI status. All donations over $2 are tax deductible.

Who can use our service?

Families with dependent children (0-16yrs) who live in Dundas, Telopea, Rydalmere, Ermington and parts of North Parramatta, Carlingford and Epping.

To make an enquiry, families can call the centre and speak to the Intake Worker.

Families can also be referred by someone else, such as school counsellor, Dept of Community Services, local doctor, Early Childhood Nurse.

What do we offer?

Counselling

Our family workers are highly competent and trained in counselling practice. This enables us to work with families toward achieving their goals with confidence.

Information, referral, advocacy and linking with other services.This may include drawing the services involved with a family together to ensure the concerns of the family are worked through. Assistance in finding information or accessing appropriate services when needed.

Groups

The service runs several groups each term. Topics offered might explore parenting issues, self esteem, managing stress, specialist support groups. We also run groups and courses for children.The groups vary according to changing community needs and available funding.

Equip

Our service offers parent education through a program known as ‘Equip’. Equip makes available professional advice, education and resources for families who desire to grow in their parenting skills and understanding of family health/well-being.

Other services provided by Telopea Family Support are:

• Emergency Relief (funded by FaHCSIA) By appointment only. (Mon, Wed, Fri)
  • Food parcels
  • Food vouchers
  • Electricity, Gas and Water vouchers
  • Budgeting assistance
• NILS Scheme - No Interest Loans
• Equip - Parent education program and supported playgroup (Thursday 10am-12pm)

How do you contact us?

Call our office on 9638 7955 during office hours. 

Telopea Family Support receives its funding from the Dept of Community Services

Links: NSW Family Services